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Privacy Policy

This Privacy Policy outlines how our pickleball training academy (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access our website or engage with our services.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Name, contact details (email address, phone number)

  • Billing and payment information

  • Booking and participation details

  • Communications and feedback submitted through our website

  • Technical data such as IP address, browser type, and usage data via cookies and similar technologies

This information is collected through website forms, account registrations, booking systems, direct communications, and automated tracking tools.

2. Purpose of Collection

We collect and use your information to:

  • Process bookings and payments

  • Deliver and manage our training programmes and services

  • Communicate updates, schedules, and relevant information

  • Improve our website functionality, services, and user experience

  • Comply with legal and regulatory obligations

3. Disclosure to Third Parties

We may share your information with trusted third parties where necessary, including:

  • Payment processors and financial institutions

  • Service providers supporting our website, booking systems, or operations

  • Professional advisors or regulatory authorities where required by law

We do not sell or rent your personal information to third parties. All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.

4. Your Rights

Subject to applicable privacy legislation, you may have the right to:

  • Access and request a copy of your personal data

  • Correct or update inaccurate or incomplete information

  • Withdraw consent to data processing (where applicable)

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of receiving marketing communication

Requests can be made by contacting us through the details provided on our website. We will respond within a reasonable timeframe in accordance with applicable laws.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Reasonable administrative, technical, and physical safeguards are implemented to protect your data against unauthorised access, disclosure, or misuse.

6. Minors’ Data

Our services are generally intended for individuals aged 18 and above. For participants under 18, personal information must be provided with verifiable consent from a parent or legal guardian. We do not knowingly collect personal data from minors without such consent, and reserve the right to delete any information collected in violation of this requirement.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

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If you have any questions or concerns regarding this Privacy Policy, please contact us through our official communication channels.

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